Working Smart with Outlook helped me to improve my time management by helping me to get the most out of my email, calendar and to do list. The techniques from the training help me to maintain focus on what is important, by linking my strategic plans to my daily activity.

This was a great course, it focuses on both team and individual benefits of using Microsoft Outlook to its full extent. The method of teaching was aimed at the level of learning and it was practical and enjoyable. My team and I are using the key learnings and I'm sure have become more productive since the course!

Priority Management has taught me a core attribute required in the modern workplace. Hard work has its merits. Smart work has its rewards. The concept of prioritisation is known to everyone. However, applying this concept has an element of uncertainty. The Priority Management courses have taught me many tools and processes, which remove this uncertainty. My priorities are now well defined. My favourite technique learnt from the priority management course was spending 15 minutes at the end of each day, planning for tomorrow. No more homework.

The Working Smart training programme was certainly well worth attending. It enabled me to utilise Microsoft Outlook in a far greater capacity and put a working structure in place to deal with numerous emails, taskings and scheduling. The systems and rules implemented within the team, around emails and scheduling, has certainly improved efficiency and heightened the knowledge of Outlook capability.

My team attended the 'Working Smart with Outlook' training provided by Priority Management. The course suited us perfectly in that it was a day-long commitment followed up with some time for the staff to practice what they learnt and then one-on-one follow-up support. The course started with a quick survey to assess the level of current skills among staff. It was delivered very effectively by the facilitator, who was able to adjust the programme to meet the needs of the team, focussing on areas we felt were important. This, and the one-on-one follow-up support, gave my staff confidence to practice the learnings from the course which improved our productivity, our communication with each other and most importantly, enhanced our team commitment around how we achieve our goals.

The Working Smart with Outlook course is by far the best course I have ever attended. I never knew Outlook was so amazing and the new ways of working and customisations have transformed my working days. I am no longer at the mercy of my inbox and I have 'white space' in my inbox every day. Thank you so much.